Why hire an Agent or better yet, us?
As agents, we are here to do most of the work for you. For a small planning fee you can hire us to plan your vacation. We get to know your styles and preferences. We take what you tell us and create the perfect trip. All you have to do is pack!! We work with you the entire way. We ask lots of questions that give us an understanding of preferences and habits you may not even know you had. Online platforms do not care if you are picking a vacation that may not suite your entire family. They may not tell you that the beautiful resort you see in pictures is experiencing a seaweed problem on the beach or that they have a party scene until 3 in the morning and your room is just a short distance from the club beat you will hear all night. We are independent travel agents in Northwest Georgia and have a vast network of travel providers to work with. This network allows us to provide you with the best possible experience for your money.
Service
The current COVID-19 situation has put a spotlight on the need for an agent when booking travel. We keep up with all the changes in itineraries and cancellation policies. We are the ones that are on hold and make sure that your vacation is taken care of, be that a refund, or a credit or reschedule. We work directly with the industry, let us wade through the myriad of policies for you to protect your money and time. When your flight is delayed or you leave your phone in a cab, it is OUR job to stay on hold until we resolve your problem. That way you can relax and enjoy your vacation.
Tools and Knowledge
We use some of the same tools you can use to book your own travel, but we also have access to tools that are not available to the general public. We have the resources and contacts in the industry that you do not have. For example, we often call customer representatives that we personally know to check on our clients while they are on vacation, just so they have peace of mind knowing their pleasure is our priority. So now, you may be getting additional perks and EVERYTHING is taken care of for you. Things like seating pick on the plane, Disney Dining reservations and fast passes, cruise excursion reservations, etc. Really, all you have to do is pack!!
Dedication
So whether it is an ocean cruise, a river cruise, an all-inclusive resort in a tropical location, or a Disney vacation for the family, it would be our privilege to plan your vacation and use our expertise AND resources to make your trip as memorable and relaxing as possible. Send us an email or give us a call so that we can begin planning your next adventure.
What People Say
I highly recommend Jon & Jo’El Lapp as your go to travel planners. My trip to Disney was simple, they did all the work! All my reservations were made for me. In a few days they will be making our Fast Pass Tickets. All I do is let them know what I want and there it is. The Lapp’s also provided many good tips of restaurants and places to see in Disney. They are the best you won’t be disappointed!
Claudia C
Just came back from a week at the Royalton Resort in Punta Cana! Jo’el took care of everything! It was wonderful to not have to worry about anything!! They went above and beyond! When I got to the hotel I realized that I had left my kindle on the plane to Punta Cana! She made sure that it was waiting for me in the Delta office when I got back to the PC airport to return home! Thank you for everything! I’ll be in touch for my next trip!
Lynn D
Why use a travel agent?? So you can enjoy your trip without worrying about the details!!!! Our trip to Jackson Hole was perfect with every detail taken care of by Jo’El! LOVED snowmobiling through Yellowstone and the dinner and sleigh ride at Mill Iron was fantastic! We didn’t even have to worry when our flight was canceled due to weather – Jo’El handled everything while we were enjoying another day!! If you haven’t visited WY, you’re missing out! Thanks again! Can’t wait to plan our next adventure!
Patti S